Our Work

We're experts in resilience. What that looks like depends entirely on you.

Two Lynchpin Road works across the full arc of emergency management — planning, preparedness, response, recovery, and mitigation. Every engagement is scoped to fit the community, the hazard, and the moment. We don't sell packages. We bring expertise.

If you're evaluating a proposal, vetting a potential partner, or trying to understand what TLR does — this is the right place to start.

Alicia Johnson consulting
For Government Clients
You're probably not hiring off this page.

Most government clients find us through an RFP, a referral, or a teaming partner. This page exists to give you context — the depth behind the proposal, the thinking behind the framework, the track record behind the name. If you're reading a TLR proposal right now, the expertise described here is what you're getting.

For Partners & Primes
Looking for a sub with depth in resilience and community trust?

TLR brings specialized expertise that's genuinely hard to find — futures thinking and scenario development, organizational readiness scoring, and community trust assessment. These capabilities are easy to underestimate until you're on a pursuit that needs them. If you're building a team, let's talk.

Planning & Preparedness

A plan on paper is not the same as a community ready to use it.

We develop emergency operations plans, hazard mitigation plans, continuity of operations plans, and community wildfire protection plans — but our focus is always on whether the plan will hold under actual operational pressure. That means building plans with the people who have to execute them, not just writing plans for them.

"We've seen what happens when a plan sits on a shelf. We build plans that get used — because the people who need them were part of making them."
Emergency planning workshop
Capability
Emergency Operations Plans

EOPs that reflect how your organization makes decisions under pressure, not how it wishes it would. Developed with your team, tested against your hazards.

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Hazard Mitigation Planning

FEMA-approvable HMPs grounded in real risk data and community engagement — not templated language. We know how to build plans that unlock BRIC and HMGP funding.

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Community Wildfire Protection Plans

CWPPs that go beyond vegetation management to address evacuation behavior, access-and-functional-needs populations, and the trust gaps that cost lives when fires move fast.

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Continuity of Operations

COOP and COG planning that accounts for real-world dependencies, technology failures, and the human factors that determine whether government keeps functioning when systems go down.

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Threat & Hazard Identification (THIRA)

Quantified capability targets tied to scenario-specific demand — not the qualitative checkbox exercise most THIRA processes become. Built to drive real resource decisions.

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Annexes & Specialized Plans

Mass care, sheltering, access and functional needs, public information, debris management — standalone annexes or integrated into a larger planning framework.

We call it Foresight. Most firms call it "scenario planning" and assume the past is a good guide.

It isn't. Events don't repeat; they evolve. Community exposure changes, institutional contexts shift, climate conditions rewrite what historical analogs can tell you. Foresight doesn't just build scenarios — it produces quantified demand projections calibrated against actual event outcomes, so planning parameters reflect what your community will face, not what it faced last time.

THIRA identifies what capabilities your jurisdiction needs. Foresight quantifies what demand a specific event will place on those capabilities — housing displacement, debris generation, service surge, economic impact, and governance load — producing the planning parameters that make resource sizing, infrastructure design, and mitigation prioritization real decisions rather than informed guesses. Whether the technical modeling is done by TLR or by specialist partners, Foresight provides the demand foundation those models have to be built on.

Scenario modeling and foresight planning
Recovery

Recovery is where the real work starts. Most communities aren't ready for it.

Immediate response gets the headlines. Recovery is where communities either rebuild inclusively or don't fully rebuild at all. We work with counties, cities, and state agencies to develop recovery frameworks, navigate federal reimbursement processes, and make sure the most vulnerable members of a community aren't left out of the recovery narrative.

"The communities that recover well aren't the ones with the most resources. They're the ones that built the relationships and the structures before the event made those things impossible to create."
Community recovery meeting
Capability
Community Recovery Planning

Long-term recovery frameworks that address housing, economic revitalization, health, and infrastructure — built around your community's vision of what recovery means, not a federal template.

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Disaster Case Management

Program design and support for connecting survivors to resources — with particular attention to access-and-functional-needs populations and communities with limited English proficiency.

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After-Action Reviews

AARs built around honest institutional learning — not documentation for its own sake. We ask hard questions about what failed, why it failed, and what would have to change for it to go differently next time.

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Whole-Community Recovery

We specialize in ensuring that recovery programs reach the populations most impacted and that the planning process itself is built with community voice, not around it. Access and functional needs populations, limited-English-proficiency communities, and historically underserved neighborhoods are centered, not afterthoughts.

Capability
Federal Reimbursement & Grants

Navigating FEMA's Public Assistance, Hazard Mitigation, CDBG-DR, and other recovery funding streams requires specialized expertise. We know the language, the documentation requirements, and the places where communities lose money they're owed. TLR can manage the program and provide general PA process guidance; we partner with technical PA specialists for complex cost recovery and infrastructure reimbursement work.

Capability
Recovery-to-Resilience Transition

The window between disaster and normalcy is the best opportunity to build back stronger. We help communities use that window intentionally — turning recovery into a resilience investment.

Community engagement and trust building

Trust is infrastructure. You don't build it during the disaster. You build it now, or you find out the hard way that you didn't.

When people don't evacuate during a wildfire, don't apply for recovery assistance after a flood, or don't follow public health guidance during a pandemic, the failure is rarely about information. It's about trust. And trust between institutions and the communities they serve is measurable, buildable, and fragile.

Our Trust Infrastructure framework measures community engagement capacity across five domains and 23 indicators, producing a scored baseline that identifies where institutional relationships are fragile before a crisis tests them. It's one of the most distinctive capabilities TLR brings to any team.

Training & Exercises

You don't know what your plan is missing until you test it.

Tabletop exercises, functional exercises, and full-scale drills reveal gaps that no document review will catch. We design and facilitate exercises that are realistic enough to be uncomfortable — because the discomfort in a tabletop is infinitely preferable to the discomfort of the real thing.

"The best exercise we ever ran ended with a room full of people who had more questions than when they started. That's how you know it worked."
Exercise facilitation and training
Capability
Tabletop Exercises (TTX)

Scenario-driven discussions that surface decision-making gaps, communication failures, and coordination assumptions. Designed for elected officials, EOC staff, department heads, or cross-sector partners.

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Functional & Full-Scale Exercises

Operational exercises that test systems, not just conversations — activating EOCs, moving resources, and working across jurisdictional boundaries in conditions as close to real as possible.

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Exercise Design & Facilitation

From scenario development to after-action facilitation, we run exercises that produce learning — not performance. Participants leave with specific, actionable improvement priorities.

For Teaming Partners

What TLR brings to a team that's hard to find elsewhere.

We work as a subcontractor, technical advisor, or community engagement lead on large government contracts. If you're a prime building a team for an RFP in emergency management, hazard mitigation, or disaster recovery — here's what we bring to the table.

Foresight scenario development: futures thinking that challenges planning assumptions and builds scenarios grounded in your specific context — not the last comparable event
Community trust assessment: a scored, 23-indicator framework measuring where institutional relationships are fragile before crisis tests them
Organizational readiness scoring: diagnostic capability across 6 domains, 24 indicators, producing a quantified baseline and prioritized improvement plan
Access, Functional Needs & Whole-Community Planning: multilingual engagement, AFN population planning, and whole-community integration throughout
Nationwide, with deep market presence in CA and FL: active relationships and project history across California, Florida, Oregon, and the Southeast
Women-Owned & FL MBE Certified: meaningful for diversity and set-aside requirements in Florida and beyond
Fast, lean, no overhead bloat: responsive teaming partner without the institutional friction
Start a Teaming Conversation
TLR collaborative team work
How We Engage

Every engagement is scoped from scratch. Here's how that typically looks.

We don't have a service catalog with fixed pricing. What we have is deep expertise across a range of work — and the experience to scope engagements that are right-sized for your situation, your timeline, and your budget. We're transparent about what the work requires and what it costs.

Depending on the scope, we bring in senior practitioners from our network and our teaming partners, including SWCA Environmental Consultants, Mozaik Solutions, Boothman Global, Arroyo West, and Pearl Snap Consulting. The right team for your engagement, assembled with the same quality bar every time. Most engagements start with a conversation; if you're working from an RFP, we're happy to talk through how our capabilities align with your scope before you finalize.

Book a Free Conversation
Prime Contractor

TLR leads the engagement, manages subcontractors, and holds the client relationship. Typical for planning, preparedness, and training work with local government clients.

Subcontractor

TLR delivers a defined scope under a prime — community engagement, technical analysis, planning annexes, or training facilitation. We're a reliable, low-friction sub with a track record of on-time delivery.

Technical Advisor

For teams that need TLR's methodology and expertise embedded in their approach without a full scope — proposal development, technical review, framework licensing, or advisory support.

Ready to talk about what the work looks like?
Let's start there.

Whether you're a local government evaluating options, a prime building a team, or someone who just wants to understand what TLR does — we're happy to have that conversation.