Case Study
Past Performance
Trust Infrastructure · Foresight · Facilitation & Convening
Pacific Coast EQPM Meeting — Rescuing a Failed Grant Deliverable and Generating 5 State Commitments
Client: Cascadia Region Earthquake Workgroup (CREW)  ·  Funder: FEMA NEHRP  ·  Role: Prime  ·  Status: Completed
15
Earthquake program managers convened across 4 states
5
State-level programmatic commitments for 2024–25
2
FEMA regions represented (IX and X)
3
Days — in-person convening, Anchorage, Alaska
Trust Infrastructure Foresight Facilitation & Convening Anchorage, AK · National FEMA NEHRP Funded Earthquake · Tsunami Multi-State Coordination
The Situation

FEMA's National Earthquake Hazards Reduction Program (NEHRP) had funded a Pacific Coast convening of earthquake emergency program managers — an annual gathering that builds cross-jurisdictional coordination capacity across state lines. The original scope called for a Pacific Island-focused meeting, but vacant territorial emergency management positions made the original plan impossible to execute.

The grant deliverable was at risk. The convening hadn't happened, funding was obligated, and the existing design couldn't move forward. CREW needed a pivot that preserved the grant's intent — building cross-jurisdictional coordination — without the geographic scope that had become impossible to execute.

The Pivot

TLR redesigned the scope in collaboration with CREW — shifting from a Pacific Island focus to a Pacific Coast convening that would bring together earthquake program managers from Alaska, California, Oregon, and Washington, alongside FEMA Regions IX and X leadership. The new design was both achievable and arguably more impactful: the Pacific Coast states share Cascadia subduction zone risk, and their EPMs had limited forums for direct coordination.

The convening was held over three days in Anchorage — chosen in part because Alaska's earthquake program sits at the intersection of Cascadia, Pacific Northwest, and Alaska Range seismic risk, making it a natural convening point for cross-state coordination.

"The best facilitation often starts with a design problem, not just a room-management challenge. Getting the scope right is the work."
What We Did

TLR led end-to-end facilitation: agenda design, stakeholder pre-engagement, site coordination, structured roundtable facilitation, site visits to the National Tsunami Warning Center (NTWC), Alaska State Emergency Operations Center, and Alaska Geological Archives, and documentation of outcomes and commitments.

The facilitation design prioritized outcomes over process — every session was structured to produce a specific artifact: shared understanding, documented commitment, or actionable next step. The three-day format was dense and deliberate, not a networking event with sessions attached.

Engagement Details
ClientCREW
FunderFEMA NEHRP
TLR RolePrime
LocationAnchorage, AK
Duration3-day convening
StatusComplete
Frameworks Applied
PrimaryTrust Infrastructure
SecondaryForesight
Key Numbers
EPMs convened15
States representedAK, CA, OR, WA
FEMA regionsIX and X
Commitments5 state-level
Related Work
TLR has maintained a multi-year relationship with CREW, also developing the EQPM 101 Online Training Modules that reached 20+ earthquake program managers nationally.
What We Delivered
  • 15 EPMs convened — Alaska, California, Oregon, Washington, FEMA Regions IX/X
  • 3-day facilitated convening — Anchorage, AK; structured roundtables, site visits, plenary sessions
  • 5 state-level programmatic commitments — documented and attributable to specific states for 2024–25
  • Site visits to NTWC, Alaska SEOC, and AK Geological Archives — grounding convening in operational context
  • Grant deliverable preserved — FEMA NEHRP scope met despite original design failure
  • CREW convening role elevated — established as a cross-state coordination platform, not just a California-focused organization
What Changed

The FEMA NEHRP deliverable was preserved — not as a workaround, but as a genuinely better outcome. A Pacific Coast convening of 15 EPMs from four states produced five documented, state-level programmatic commitments for 2024–25, and established CREW as a cross-state coordination platform rather than a California-focused organization.

The relationships built in Anchorage persist. State EPMs who have worked through scenarios together and made commitments face-to-face operate differently than those who only know each other as contacts in a directory. That's the coordination infrastructure the Cascadia region needs — and it didn't exist at this scale before this meeting.

Trust Infrastructure Framework · Applied
Cross-jurisdictional coordination doesn't happen automatically. It has to be built — and maintained.

This engagement applied TLR's Trust Infrastructure framework at a regional scale: building the relationships, shared understanding, and institutional connections between emergency management programs that make coordinated response possible when a Cascadia event occurs. State EPMs who have met, worked through scenarios together, and made concrete commitments to each other respond differently than those who only know each other by name in a directory.

Foresight Framework · Applied
The original plan was built on assumptions that were no longer true. The pivot wasn't logistical — it was a scenario problem.

When the Pacific Island design collapsed, TLR didn't just find a substitute location. The redesign asked a more fundamental question: what does a Cascadia subduction zone event actually demand from a four-state coordination system that has never had to work together at scale? The scenario — not just the logistics — drove the new design. The five state-level commitments that emerged weren't relationship outputs. They were scenario outputs.

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